Panda Yarns Information

Welcome to Panda Yarns!

Panda Yarns was started in June of 2018 by Amanda, an avid crocheter who lives in Alberta and currently residing near Edmonton! I started crocheting in 2014 after both my parents were diagnosed and fought cancer. It was crochet that kept me sane when my dad lost his battle in July 2015. 

I have 3 children, 2 pets, and my husband is a medically retired veteran of the Canadian Armed Forces. I currently have a full time day job as well.

So, let's start with some FAQ's.


The Cakes

Cakes are made with PLIED yarn, which means multiple strands held together, not wound. Gradient cakes are made with each color changed one strand at a time with a tiny knot that is strong and easily hidden in your work. Variegated cakes are created by holding colors and keeping the colors throughout with no changes. Variegated cakes may not look exactly like the photo. Each spins differently, and looks different depending on which color thread is on top.

Cakes come in 2 weights. 4 Ply yarn is also known as 1: Super Fine weight or Fingering. 5 Ply is also known as 2: Fine weight or Sport weight.

Recommended hook and needle size:
For 4 ply - Hook size B (2.25mm) to E (3.5mm); Needle size 1 (2.25mm) to 3 (3.25mm)
For 5 ply - Hook size E (3.5mm) to 7 (4.5mm); Needle size 3 (3.25mm) to 5 (3.75mm)

Each cake comes with a cute panda charm that makes centre pulling so easy. No yarn barf!

Each cake is made to order.

Custom and personalized orders

Panda Yarns accepts personalized orders but reserves the right to produce and resell to other customers. Custom orders can include colors and lengths. Please feel free to reach out via email, Instagram, or Facebook if the custom options on the website do not meet your needs.

Processing time

Each cake is made to order and average processing time is 14 days but please allow up to 21 days in case of unexpected color restocks from date of order to shipping date. I apologize for the inconvenience in this increased waiting period. 

 

Shipping

All shipping is based on what the customer chooses. Canada Post offers tracking numbers to Canadian citizens. All orders in Canada and the United States come with tracking. All orders to Canada and the United States are eligible for free shipping for orders $100 CAD or over, not including gift card purchases.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Conditions of return

Buyers are responsible for return shipping costs and must be returned within 10 days of purchase. Items must be returned unused and in their original condition. Items must be shipped to prevent tangling. Items used or tangled are not eligible for a refund. Customs cakes are eligible for a return but custom lengths are not returnable. Refunds will be processed once items have been returned and inspected.

 

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